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Employees need to be motivated and focused on the
objectives of the company
Photograph: CIMA
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Why are people a businesses' most important resource?
Developed economies are now going through the knowledge
revolution. People's knowledge, education and experience are critical factors
in the success of businesses. Technology is changing so rapidly that it is
crucial for many businesses that their staff have the most up-to-date
knowledge, in order to solve the cutting-edge problems that will keep the
business ahead of the competition.
The manufacturing industry is now largely capital
intensive. Today's big employers are in the service sector and their largest
expense each month is usually the payroll.
Employees at every level need to be kept motivated and
focused on the objectives of the company. If they are not motivated then the
business is losing out on:
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the imagination and creativity of the employee
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the time the employee spends avoiding tasks
The company also risks the dissatisfaction of the employee
spreading among co-workers.
The work you cover in this section will look at three
issues in organisations:
1. The factors that motivate workers
2. Group behaviour
3. Leadership styles
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