Autocratic leadership
|
a style of leadership where the leader issues orders to
workers informing them of how a task is to be done |
| Democratic leadership
|
a style of leadership where the leader consults with the
group before making decisions |
| Formal groups
|
groups formed for a specific purpose |
| Herzberg's two factor theory
|
a motivation theory focused on factors that motivate and
demotivate people at work |
| Informal groups
|
groups set up without any formal permission from the
management |
| Maslow's Hierarchy of Needs
|
a theory of motivation based on five levels of needs,
which are, in ascending order, physiological needs, safety needs, social needs,
esteem needs, and self actualisation needs |
| McGregor's Theory X and Theory Y
|
a motivation theory based on the belief that managers'
decisions to motivate workers are based on basic assumptions about human
behaviour |
| Motivation |
the willingness to exert effort in order to achieve an
objective |
| Scientific management theory or Taylor school of management |
this motivation theory broadly states that workers can be
motivated to meet business goals if they are offered financial incentives |
| The Human Relations School
|
a school of thought led by Elton Mayo who noticed that
workers adjusted their behaviour to fit in with group norms, and that groups
were more important to workers than the rate of pay |
| Trait theory
|
the belief that certain character types make great leaders
and that people are born with these characteristics |